Wex Photo Video Whitechapel

Wex Photo Video Whitechapel

Address: 37-39 Commercial Road
London, E1 1LF

Manager: Jamie Dye

Email: whitechapel@wex.co.uk

Phone: 020 7380 1144

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Opening Hours:
Monday 10:00 - 18:00
Tuesday 11:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 16:00

Bank Holidays: 10:00 - 16:00

24th Dec - Christmas Eve 11am - 6pm
25th Dec - Christmas Day Closed
26th Dec - Boxing Day 11am - 5pm
31st Dec - New Year's Eve 11am - 6pm
1st Jan - New Year's Day Closed

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Wex Photo Video Whitechapel Map

Situated on Commercial Road in London, a stone's throw from Aldgate East station, Wex Photo Video Whitechapel is the UK's largest camera shop. This London store brings together all the service elements of Wex Photo Video, including sales, rental, repair, sensor cleaning, pro video and click-and-collect. It features a huge range of gear arranged on hi-tech play tables, a drone flight zone, a permanent photography gallery, a theatre zone for live demos and a dedicated events space for seminars, workshops and screenings, making Wex Photo Video London the destination for photographers and filmmakers of all backgrounds.


Now Open

How to get to Wex Photo Video Whitechapel

Getting to Wex Photo Video is easy, whether you're travelling by train, tube or bus.

Nearest Tube Stop Line Walking Time
Aldgate East  District Line and  Hammersmith & City 6 Minute Walk
Aldgate  Circle and  Metropolitan Lines 10 Minute Walk
Whitechapel  District Line,   Hammersmith & City,  Elizabeth, and Overground 10 Minute Walk
Shadwell DLR and Overground 13 Minute Walk
Tower Gateway DLR 11 Minute Walk
Tower Hill  Circle and  District Lines 13 Minute Walk
Liverpool Street Station National Rail 15 Minute Walk
Fenchurch Street Station National Rail 15 Minute Walk

Or Bus routes: 115, 135 and 15

Wex Photo Video London

Store Services


Demo GearDemo gear
Get hands-on with a huge range of demo gear from cameras and accessories to lighting and studio equipment.
impartial adviceImpartial advice
Get free and impartial advice in-person or over the phone.
Rental.jpgWex Rental
Choose from a wide range of equipment including cameras, lighting and accessories at competitive rates, book with our rental team then collect it from the store.
Repair.jpgFixation Repair
Drop off your equipment in-store for repair and servicing with our expert repair centre Fixation.
Sensor Clean.jpg Sensor cleaning
Treat your sensor to an expert clean. Book an appointment »
Trade-in.jpg Trade-in
Exchange your old equipment and receive cash or credit in store against a new purchase. Find out more »
Camera Setup Camera Setup
Receive a free, 30 minute, introductory workshop with our experts when you buy a camera from Wex. Book an appointment »
ClickCollect.jpg Click and collect
Browse our website and collect your items in-store for free. 
Delivery.jpg Delivery
Free home delivery from store to home when you spend over £50*.
Events Events
Join us for In-store and local photo and video events, demo sessions and training »
Student studio space
Student studio space
Are you a student and need some extra space to shoot? No problem, at selected Wex stores, you can use our studio space, for free. Simply select your store, and find an available time and book. Upon arrival, please have your valid student ID card ready. Without it you will not be able to use the studio space. *Please note that we do not allow boudoir, pageantry or other shoots containing nudity of any kind in our spaces.
Video Production Space
Video production space
Our Wex London store offers a video production space for the latest product demonstrations and sales consultations. *Please note that we do not allow boudoir, pageantry or other shoots containing nudity of any kind in our spaces.

Trading in?

In store trade-in for cash or credit, is as easy as 1,2,3:

  1. Fill in our online form to get an instant estimate for your kit
  2. Bring your items to the store for assessment
  3. Receive an offer for your equipment 


During busy times we send some of our trade-ins to our central team in Norwich for assessment.

Fixation Whitechapel collection and drop-off point

Based in London, Fixation is our photographic repair specialist trusted by major UK businesses, publications, corporations and professionals. Established in 1988, Fixation has developed a reputation for unrivalled technical expertise and excellent customer service. Fixation’s repair services are approved by Canon, Nikon, Sony, Fujifilm, Profoto, Quantum and Bowens. The excellent reputation of the Fixation team is built on rigorous training and expertise, with the team’s combined industry experience totalling several centuries.

Fixation test equipment is supplied by the manufacturer so you can be sure your kit is returned to the factory standard. Fixation always use genuine spare parts and guarantee their services for 6 months. Fixation services includes sensor cleaning, focus calibration, warranty repairs and quotes for insurance. Studio companies or photographers in London can now drop off kit locally and if we can’t repair your kit in store we will ship your items securely to our London workshop for inspection and repair. Or simply complete our online repair form and send your equipment directly to us.

Wex Rental Whitechapel collection and drop-off point

All rental bookings must be placed in advance as we check and sanitise all kit prior to despatch. Simply place your order online, by phone or email, or you can book in-store. If you are a first-time customer our booking team will need to verify your ID and address. Please note that we are occasionally required to verify your identity before despatching some orders. Learn more about the process and information required and our account options

Choose whether you want to collect your order from Wex Whitechapel or have it delivered to your address. If you need to extend the length of your rental order, please contact our rental department and we will be happy to extend your rental period where available and re-quote. You can either drop off your rental equipment at Wex London on your scheduled return date, or we can arrange collection from your address. Alternatively, you can return the equipment to us via a secure and insured method. Once we have the equipment back with us, it is fully checked and tested, any deposit held is refunded.

Our hire rates are calculated on a daily basis with the start date being the first chargeable day and the end date being the last chargeable rental day, we do offer special weekend and weekly rates, and you can open a rental account with Wex to maximise how much you get out of our rental services, including 30-day payment terms and no up-front deposit. We also offer a price promise to anyone interested in using our service. If you come across an item from our rental range that is being offered at a cheaper rate by another rental company (including online-only companies), get in touch and we will match their price.

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Meet the Wex Photo Video Whitechapel Team

Jamie - Store Manager

Jamie

Store Manager

  • Over 25 years’ experience behind the counter and camera
  • Nikon and Canon Specialist
  • Happiest in the studio shaping light
Ross - Assistant Manager

Ross

Assistant Manager

  • Nikon Shooter
  • Live music stills and video
  • Currently working on a long-term documentary project
Siim - Sales Consultant

Siim

Sales Consultant

  • Portrait, live event and music shooter
  • Black and white film fan
  • Great knowledge in concept & history of photography
Rukon - Sales Consultant

Rukon

Sales Consultant

  • Canon User
  • Specialising in Events, Weddings and Fashion photography
  • Been shooting for over 12 years
Sabrina - Sales Consultant

Sabrina

Sales Consultant

  • Shoots with Fujifilm, in Digital and Film format
  • Video Enthusiast
  • Enjoys Documentary and Street Photography
Khalid - Sales Consultant

Khalid

Sales Consultant

  • Canon Shooter
  • Passionate Events and Live Music photographer